Cookie Policy
The onboardingcustomers.com service sets only cookies that are strictly necessary for it to work. We do not use analytics, advertising or tracking cookies, which is why you do not see a cookie banner.
1. What cookies are
Cookies are small text files that a website stores in your browser. They let the site recognise your browser between page loads, for example to keep you signed in.
2. Cookies we set
All cookies below are first-party cookies set by onboardingcustomers.com. They are strictly necessary to provide the service you request, so under the ePrivacy rules they do not require consent.
| Name | Purpose | Duration |
|---|---|---|
| onboardingcustomers-session | Keeps your session, including sign-in to the application and the state of the demo and forms | 2 hours from your last activity |
| XSRF-TOKEN | Protects forms against cross-site request forgery | 2 hours from your last activity |
| remember_web_* | Keeps you signed in on this browser, set only when you choose to be remembered at sign-in | Up to 400 days, removed when you sign out |
Customer portals opened by magic link use the same session cookie and the same form protection cookie.
3. Cookies we do not set
We do not set analytics cookies, advertising cookies, social media cookies or any cookie used to follow you across other websites. We do not load advertising pixels. Because only strictly necessary cookies are used, there is nothing to consent to and no cookie banner is shown.
4. How to block or delete cookies
You can block or delete cookies in your browser settings. Most browsers offer this under privacy or site settings, where you can clear cookies for onboardingcustomers.com or block all cookies. If you block the cookies listed above, you will not be able to sign in or submit forms, because the service needs them to work.
5. Changes and contact
If we ever add a cookie that is not strictly necessary, we will update this policy and ask for your consent before setting it. Questions go to [email protected]. More about how we handle data is in our Privacy Policy.